Where is my order?
Order Tracking
Enter your order number and email address below to get a live update on your delivery status.
Orders typically arrive within 7-10 business days depending on your location across Australia.
Call us on +61 490 083 557 or email sales@carportsfactoryoutlet.com.au
Mon - Fri: 9am to 5pm AEST. We respond to all enquiries within 1 business day.
Get your order update
Once your order is dispatched, you will receive a tracking email from our carrier with a live tracking link.
Look for a dispatch confirmation email from us with your tracking number included.
Occasionally our emails land in spam - check there if you haven't received anything.
Reach out to our team and we'll personally look into your order status for you.
Have a question about your order? Contact our team and we'll get back to you within 1 business day.